Guarantee

Natural Gemstones

Every gemstone from B Tree Gems is natural and created by nature. We do not deal in synthetic or lab-created “gems”.

All gems at B Tree Gems are guaranteed to be as stated. Our expert staff carefully inspect, weigh and measure each gem using calibrated scales and calipers. We provide you with all the information that we have about each gemstone.

What you see is what you will receive

Each gem photograph is of the actual gem you will receive. We do not use stock photographs or similar photos for different stones.  We do not use any type of photo shop or other picture enhancement programs on any of our photos.

Certification

We offer certifications from multiple independent gemological laboratories. You may choose to order a certificate at the time you add an item to your cart.  For more information on certificates please check out our certificate page.

Guarantee

All of our gemstones are backed by our 10-day 100% money-back guarantee.  If you’re not happy for any reason at all, simply return the item to us for a full refund with no restocking fees or merchant transaction fees.